Privacy Policy

Last updated: March 2026

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website. We are committed to safeguarding your privacy and complying with applicable UK data protection laws.

1. Introduction

This Privacy Policy explains how Sean Rose Roofing Ltd trading as ROSE ROOFING (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website or contact us for roofing services.

We are committed to protecting your privacy and handling your personal data in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Who We Are

Sean Rose Roofing Ltd trading as Rose Roofing
Registered in England and Wales (Company No. 13408805)
Registered Office: 9 Goldington Road, Bedford, MK40 3JY, United Kingdom
Email: info@roseroofing.co.uk
Phone: 01234 932020

We are the data controller responsible for the personal information collected through this website.

3. Information We Collect

We may collect and process the following types of personal data:

Information you provide

Name
Email address
Phone number
Address or postcode
Information provided when requesting a quote or contacting us

Information collected automatically

When you visit our website we may automatically collect:

IP address
Browser type and version
Device and operating system information
Pages visited and time spent on the site
Website usage data via cookies or analytics tools.

4. How We Collect Your Data

We collect information in several ways, including:

When you complete a contact form on our website
When you call, email, or contact us through messaging services
When you request a quotation or roofing services
Automatically through cookies and website analytics tools.

5. How We Use Your Information

We use your personal information for the following purposes:

To respond to enquiries and provide quotes
To deliver roofing services requested by you
To communicate with you about appointments or projects
To improve our website and services
To comply with legal obligations
To send service-related communications.

Where required by law, we will obtain your consent before sending marketing communications.

6. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contract – where processing is necessary to provide services or respond to requests.
Legitimate Interests – to improve our website and manage our business operations.
Legal Obligation – to comply with tax or regulatory requirements.
Consent – where you have agreed to receive marketing communications.

7. Sharing Your Information

We may share your information with:

Employees, contractors, or subcontractors working on roofing projects
Professional advisors such as accountants or legal advisors
Service providers that support our website or IT systems
Authorities where required by law.

We will never sell your personal data.

8. Cookies

Our website uses cookies to improve user experience and analyse website usage.

Cookies may include:

Essential cookies – required for the website to function
Analytics cookies – help us understand how visitors use the website
Functionality cookies – remember your preferences.

You can manage or disable cookies in your browser settings.

9. Data Security

We take appropriate technical and organisational measures to protect personal data from loss, misuse, or unauthorised access. This includes secure servers and controlled access to information.

10. Data Retention

We only retain personal data for as long as necessary to fulfil the purposes described in this policy, including satisfying legal, accounting, or reporting requirements.

11. Your Data Protection Rights

Under UK data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request erasure of your data
Restrict processing of your data
Object to processing
Request transfer of your data to another organisation.

You can exercise these rights by contacting us at info@roseroofing.co.uk.

12. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.

Website: https://ico.org.uk